#Quicken loans review full#

#Quicken loans review full#

You can fill out the full mortgage application and begin the loan process from the comfort of your home and at any time that works with your schedule. While Rocket Mortgage makes it possible to speak with a loan expert and begin your application over the phone if you prefer, they are set up to handle the entire process online. Complete your mortgage application online or over the phone.This mortgage lender has a helpful online chat feature that makes it easy to get your mortgage questions answered without having to call customer service. Access unique customer service features.However, this is especially true with Rocket Mortgage since they are set up to handle the mortgage process online from start to finish.īut, what does this mean exactly? Here are some of the unique features Rocket Mortgage has to offer: This is true with all major mortgage lenders since they can access information (like bank statements and credit reports) without you having to go through the old rigamarole of printing out and faxing documents. Where homeowners once had to do everything the old-fashioned way, the majority of the process is now handled entirely online. If you haven’t applied for a mortgage or taken steps to refinance your mortgage in the last decade, you may be surprised by how much has changed. Quicken Loans/Rocket Mortgage has been accredited by the Better Business Bureau (BBB) since 1986, and they boast an A+ rating from the organization.Rocket Mortgage also services 99% of the loans it originates, so your home loan is unlikely to be “sold” to another lender.

This company is known for its excellence in customer service and easy online mortgage application process.While Rocket Mortgage has several physical locations around the United States, these locations exist for team members who work in sales, operations, underwriting, and technology.According to internal company documents, the lender closed $145 billion in mortgage volume in 2019. Quicken Loans/Rocket Mortgage currently employs 20,000 team members across North America.

This review explains all this company has to offer, why they stand out among other mortgage lenders, and what you should know before you apply for a home loan. If you’re in the market for any type of home loan, you have probably heard about Quicken Loans and their dominance in the mortgage lending space. And in 2017, the company became the nation’s largest residential mortgage lender. By the end of the following year, the company had closed more than $30 billion dollars in home loans.īy 2014, Quicken Loans was the largest provider of FHA mortgages, and Rocket Mortgage still holds this distinction today. After getting started in Livonia, Michigan, Quicken Loans moved its headquarters to Detroit, Michigan in 2010. With that in mind, you should know that Quicken Loans and Rocket Mortgage are synonymous with one another.Įither way, this company quickly became a leader in the online mortgage space after its initial founding in 1985. This is worth noting because you may see online reviews and ratings for both companies on various platforms. While Quicken Loans is still in existence, the company announced they were changing their name to Rocket Mortgage earlier this year. Primary Mortgage Servicer Satisfaction Study.

Rocket Mortgage earned the #1 spot for customer satisfaction in J.D.

As one of the top mortgage originators in the United States, Quicken Loans/Rocket Mortgage offers new home purchase loans, mortgage refinancing, VA home loans, FHA loans, USDA loans and more.

While the name Quicken Loans is still used in some promotional materials, the company announced it was changing its name to Rocket Mortgage in May of 2021.

Founded in 1985, Quicken Loans was one of the earliest companies to break into the online mortgage space.